ONE ECM Education Services group provides comprehensive and focused
training programs to ensure that our customers are fully trained to make
the best use of the IM & ECM solutions.
Intertwined with educating personnel on new systems is knowledge
transfer. To facilitate knowledge transfer, organizational change and
stakeholder buy-in, we propose a joint team structure for the project,
such that you are clearly at the helm of this endeavor and your people
are confirmed in ownership, mastery and responsibility for the success
of the project.
ONE ECM trainers are all experienced consultants in their own right with
specific skills in the effective transfer of knowledge to our customers.
In projects at customers where ONE ECM manages the delivery, training is
an inherent element of our methodology and philosophy. The methodology,
which we have developed to drive and support our projects, has specific
actions and requirements on our project managers and consultants to
ensure that they identify and report specific training requirements for
each customer. Additionally the methodology ensures our Education
Services receive feedback on the effectiveness of training from both the
customer and our own project team.
ONE ECM Training Centers
ONE ECM has Training Centers located around the world to address the
needs of our international customers. Each of these centres is equipped
with the necessary hardware, software and communications equipment to
enable the professional and effective delivery of our training courses.
Currently training Centers are located in:
ONE ECM Scheduled Course
- Beirut, Lebanon
- Paris, France
- Moscow, Russia
ONE ECM offers a wide range of scheduled courses. These are prepared and
tested in advance and are targeted at the needs of users, administrators
and developers across the spectrum of solutions provided by ONE ECM.
The ONE ECM Education Account Manager (EAM) will discuss your
requirements and recommend appropriate courses for the different team
members involved in managing, developing, supporting and using the ECM